Frequently Asked Questions
Everything you need to know about your Himalaya Wellness experience.
What is the standard delivery timeline for orders within India?
Most orders are processed within 24-48 hours and typically arrive within 3 to 7 business days depending on your location.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pincodes across India. A nominal convenience fee may apply to COD orders.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for unused items in their original packaging with tags intact. Please visit our Returns Portal to initiate a request.
How can I track my order status?
Once your order is shipped, you will receive an SMS and email containing a tracking link and AWB number to monitor your package in real-time.
Are the materials used in your apparel eco-friendly?
At Himalaya Wellness, we prioritize sustainability by using organic cotton and herbal dyes that are gentle on both your skin and the environment.
What payment methods do you accept?
We accept all major credit and debit cards, UPI payments via GPay or PhonePe, and Net Banking from all leading Indian banks.